EXCELLENT Based on 21 reviews Bob Jones2025-04-28Trustindex verifies that the original source of the review is Google. What an amazing experience! From my very first enquiry to being dropped off at the end of the tour the quality of service was outstanding. I sent a short message saying I want to do volcanoes and waterfalls. Planning was then done with Bintang who was quick to respond, understood my needs and changed things around to suit my requirements. Everything was planned and booked for me. For the trip we were met on time by our excellent English speaking driver/guide Bram, who was responsible for ensuring everything was delivered as promised. Bram made what was already a good trip into a great experience. Bram ensured all local guides were arranged and on time. He dealt with all problems swiftly and cheerfully. Bram kept us entertained on long journeys talking about local places, history and culture. He was also very understanding and helpful when hearing "Stop! Photograph", from the back seat. As an older couple some of the physical requirements were hard but with the understanding help of the local guides the trip was amazing. yu2025-04-06Trustindex verifies that the original source of the review is Google. Just a few days before departure, Mt. Ijen announced a one-day closure on our scheduled visit date, and I was honestly a bit nervous. Thanks to Bintang’s quick help, everything was rearranged smoothly. 💯 The car was clean and comfortable 🤝 All the drivers and local guides were friendly and super helpful 🙏 Special thanks to Javatrails for the great coordination throughout One small note — the car arranged for our transfer in Bali had a strong camphor smell, which made me a bit uncomfortable. But this didn’t affect our overall impression of Javatrails’ excellent service. Hope to return to Indonesia someday—with better luck catching the sunrise at Bromo 🙈 Abigail Wong2025-03-18Trustindex verifies that the original source of the review is Google. Bintang has been very hospitable and generous to me and my friends! He often goes out of his way to make sure that we are well settled in and reach our destination safely! The itenary was very well planned and could see that he was very well versed in this area of providing tours. Thank you Bintang for taking care of me and my friends!! I highly recommend him if you are looking to visit Indonesia! Joshua Woon2025-03-17Trustindex verifies that the original source of the review is Google. I recently went on a 4D3N Ijen-Tumpak Sewu-Bromo tour, and I can honestly say it was an unforgettable experience. Our guide, Bintang, truly set the bar for what a tour guide should be. His hospitality was beyond anything I could have imagined – he went out of his way to ensure we had the best food and that we were always well-fed and well-rested for each leg of the journey. What stood out the most was his warm, bubbly personality that made every long drive feel like it flew by. He created such a welcoming atmosphere that it felt like we were traveling with a close friend. His dedication to making our experience smooth and enjoyable made all the difference. I wholeheartedly recommend Bintang to anyone looking for an incredible guide. He absolutely deserves 5 stars, and I would give him more if I could. Truly a top-notch experience from start to finish! Giovanni Salvarani2024-08-24Trustindex verifies that the original source of the review is Google. Ho fatto un viaggio di 3 giorni con Bindang, un driver molto attento e divertente! Auto molto confortevole e spaziosa e ottima temperatura. È stato piacevole chiacchierare con lui e conoscere tante piccole cose dell’Indonesia dal punto di vista di chi ci vive! andrea carturan2024-08-20Trustindex verifies that the original source of the review is Google. Best driver and guide service for visiting Bromo, Ijien and the whole Jawa Island. I decided to book my 2 days with Bintang company after reading all the reviews online and I can recommend this company to everybody. Bintang is answering to mail, WhatsApp and telephone really instantly. You don’t need to wait even one hour! He suggested me a very nice itinerary in the Bromo area, and Makaripura waterfalls. I did not meet him but a partner of him, named Rudi, who was really kind, speaking good English, and taking care of me and my friend during the 2 days together. I can only recommend! Fitriono Agung Hartanto2024-08-05Trustindex verifies that the original source of the review is Google. Chu An2024-06-18Trustindex verifies that the original source of the review is Google. 非常推薦! Bintang非常細心地幫我們安排了客製化的行程,時間控制得非常完美,路程遙遠但每個景點都在最佳的時間抵達。 第一天去了Tumpak Sewu瀑布,嚮導的拍照技術超棒,行程結束立刻把照片及影片傳給我們,效率及品質令人讚嘆! 第二天伊真火山的嚮導非常細心的分享了許多關於印尼及伊真的知識,看得出來他非常熱愛他居住的這片土地,也帶我們看到了最棒的景色,最後我們去了三個不同的地點、用不同角度欣賞布羅莫火山的風景作為結尾。 一切都非常完美,但如果旅館有附帶吹風機就更完美了,謝謝Bingtang、三位嚮導以及司機! Faizan Qadir2023-10-10Trustindex verifies that the original source of the review is Google. We had an amazing experience exploring Bromo & Ijen with Bintang company. Bintang was very responsive and accomodating to our requests. Even though he was busy with a seperate tour, he arranged another driver Anton for the trip. The pick-ups, drops offs, accomodation, Bromo jeep driver, guides to Ijen all was so intricately arranged that we didn't have any second thoughts. Kudos to Bintang (the orchestrator), Anton (the leadfoot), and Anton (the Ijen photographer/guide/joker)!!! darshana wagle2023-04-06Trustindex verifies that the original source of the review is Google. good and memorable experience seeing the sunrise on the mount bromo landscape. The team is helpful and patient. Being a solo woman traveler, it was a safe experience. recommending the team for mount bromo tours !
